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Support CenterKnowledge Base ArticlesTroubleshooting BIM link RFEM6/RSTAB9 (gRPC)
IDEA StatiCa BIM interoperability for steel
IDEA StatiCa BIM interoperability for concrete
BIM links: Supported versions of 3rd party applications
How to run old versions of BIM links
BIM link with RFEM 6 and RSTAB 9
Known limitations for RFEM/RSTAB
Troubleshooting BIM link RFEM6/RSTAB9 (gRPC)
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Troubleshooting BIM link RFEM6/RSTAB9 (gRPC)

This article is also available in
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This guide provides a targeted troubleshooting framework for resolving common errors during the BIM link process between Dlubal RFEM 6 / RSTAB 9 and IDEA StatiCa based on Dlubal API.

1) Check RFEM6/RSTAB9 version

 This BIM link based on Dlubal API works only with version 6.14/9.14 or later.

2) Make sure the Dlubal API gRPC is activated in Program options

3) Make sure the API Key is saved 

If the user generates a new API key and copies it without saving it, the following error occurs:

The API key must be saved first, otherwise, it is not valid. 

4) Check that  RFEM6/RSTAB9 application is open 

If the user runs the IDEA StatiCa 26.0 for RFEM 6 (gRPC) application without launching RFEM/RSTAB, the following error appears. The application must be running with an open and saved project. 

5) API Key can not be validated after repeated start of the BIM link

If the Checkbot can not be started with the Status message "Invalid API key or Dlubal is not running." and the Details message "gRPC Connection error: ResourceExhausted - Another client is already connected to the server", the timeout of the previous session might still be preventing a new session from being started. 

The time out is set for about 10 seconds; you can see the status in the bottom left corner of the RFEM window, and you can wait for the time out to finish the previous session or stop it by clicking the Abort button and then Validate your API Key and Start Checkbot.

6) Deactivate and activate again the Dlubal API-Key 

If the Dlubal - API Key Setup for any reason refuses to validate a valid API key, even after restarting the Dlubal application and system, removing the API key from the system credentials might resolve the problem.

Dlubal API Key credentials can be removed through the Windows Credential Manager.